meta data for this page
How to Sign-in for Work Hours
In this section of the guide, you'll see how to sign in to collect your work hours for the week.
From a Sign-in Station
To Sign-in for work, you must do this at a designated Sign-in Station that your System Administrator has set up. Unlike a Student sign-in you'll be asked to provide your password.
Realize that if you are doing a Student Sign-in you can simply click the “Sign-in as a Student” option without a password as a typical Student would.
- NOTE: If Accudemia was configured to allow tutors to log in only with their ID then this step is skipped.
- NOTE: If Accudemia was not configured to have tutors select a task then this step will be skipped as well.
From within your Accudemia Login
When you log in, on the top-right portion of the screen, you will see your name with a picture that you can click on with personal options listed.
- Start by clicking on it the first item will indicate whether you are signed in or signed out as a Tutor at the moment.
- Clicking the option will show a small pop-up to let them sign in/sign out for a Center selected in the drop-down.
- A confirmation will appear. This can all be done without having to leave the screen you are currently on.
Connecting to Virtual Meetings
In these next sections, you'll learn about the various ways you can connect to sessions with students online.
How to connect to my meetings using Appointment Notes
Use this option if you have a different meeting link for each session.
- Start by receiving an email confirmation that the student has scheduled an appointment (or several appointments).
- Next, log into your Accudemia account at your school's website (HTTPS://<mycollege>.accudemia.net replacing the <mycollege> portion with your domain.) with your credentials.
- Then navigate to the Center Attendance > Appointments > View All section from the main menu in Accudemia or click the “View All” link on the “Upcoming Appointments” section on the “home” screen of Accudemia.
- In the list of upcoming appointments you can select each one individually and click the Notes button at the top of the screen.
- In the pop-up that appears, enter the meeting connection link from your meeting platform such as Microsoft Teams, etc. that requires a unique link per session.
- Click the Save button and repeat for each scheduled appointment.
How to connect to my meetings using a ConnectLink
Use this option if you have a permanent link (like a Zoom PMI, BlackBoard Collaborate link, GoBoard link, etc.) that you want to have your students connect with you for virtual meetings (whether appointments or virtual walk-ins).
- Start by logging into your Accudemia account at your school's website (HTTPS://<mycollege>.accudemia.net replacing the <mycollege> portion with your domain.) with your credentials.
- Next, click your name/photo icon and then select the Account option in the top-right portion of the screen.
- Now on the General Info tab of your Account (default screen shown) set your meeting ConnectLink like shown below:
- Be sure to click the Save Changes button at the top of this screen when done.
How to connect to my meetings using Zoom integration
Follow these steps to connect to your online meetings using the new Zoom Integration feature:
- Now open the Zoom App (you might have to put your credentials for Zoom), in the center as you can see there should be a session created and it will have the same session information as we just saw in Accudemia, in the previous step. In this example, we see “Sessions Fri, October 16 83526659443” below. This means that the session in Zoom and Accudemia match, so just click the blue “Start” button and the participants to the sessions will be sent to this session.
Note: You can also click the Meetings tab to see and start these sessions.
Troubleshooting Zoom Integration
Typically we get asked these 2 questions in supporting Zoom from our Tutors:
- What happens If the session identification information does not match in Accudemia and Zoom?
- What if students do not get directed to our Zoom session?
- Go back to the “Connect to Meeting Service” screen under your name and preferences. Try to use the “Disconnect Zoom Account ” option.
- Logout of Zoom and make sure that you are logged in to the correct Zoom account.
- Reconnect Zoom using the Steps in the previous section.
- Make sure that the link the students are using is valid and that they should be sent to your “daily session” and not being sent to another tutor's session.
- Make sure that you have followed the steps and that you are not using the simple Zoom PMI in the ConnectLink (if in use) field on your account. Try connecting using that link to see if any students are waiting there instead.
- Make sure that the participants and the tutor are using different devices to connect to the online sessions and that their devices are connected to the internet correctly.