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Previous: Scheduling Appointments | Administrator Quickstart | Next: Generating Appointment Reports


Viewing, Canceling and Voiding Scheduled Appointments

To view appointments, go to Centers > Appointments > View All

This page displays scheduled appointments for all tutors and students. Use the search feature to view appointments for a specific student, tutor, center, canceled, and voided appointments.

To cancel an upcoming appointment, select the appointments and click the Cancel button.

To void a past no-show appointment, select the appointments and click the Void button. A Voided no-show will not count against the student so that they can continue to make appointments, while keeping the data regarding the appointment accurate. Use this method instead of marking a student as “Show” for an appointment they did not attend.

See this short video as an example on how to view, cancel and/or void appointments

Remember that only appointments for times that have passed can be voided while only future appointments can be canceled

Previous: Scheduling Appointments | Administrator Quickstart | Next: Generating Appointment Reports