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Services

Purpose: To define the services relating to centers.
How to Access: Administration > Center Management > Services

  • Service Name: Defines the name of the Service.
Avoid using Special characters in the Service Name like Ampersand (&), Asterisk (*), etc. as they may not display properly in the software.
  • Skip Waiting Line: Defines whether the user requesting this Service will be automatically signed-in instead of staying in the Waiting Line(if a waiting line has been configured for this center).

Modalities

Multiple of these can be selected to allow for various ways students can utilize these services.

  • Virtual/Online Appointments: Allows for the appointment to be virtual or online.
  • In-Person/Face-to-Face: Allows for the appointment to be in-person or face-to-face.
  • Remote sign-in Walk-ins: Allows for remote sign-in walk-ins.
  • In-Person/Face-to-Face Walk-ins: Allows for walk-ins to be face-to-face or in-person.

Per Service Appointment Durations

This is an updated feature that allows you to now have specific appointment durations per service. By default, the system will use the center's default appointment durations. Here are the options you can change:

  • Use the center's duration restrictions
  • Use Service-specific Durations:
    • The minimum appointment lenght is X minutes.
    • The maximum appointment length is Y minutes.
    • The default appointment length is Z minutes.
    • Show valid durations: X, Y, Z

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